FREQUENTLY ASKED QUESTIONS
es, you will receive the same product shown in the picture.
All product images are meant to accurately represent the item you’ll receive. If there are any variations (such as color or packaging), they will be clearly mentioned in the product description. If you have any concerns or notice anything different when your order arrives, feel free to contact us and we’ll be happy to help.
You can view your sales receipt in your order confirmation email or by checking your order details in your account.
Just log in, go to Orders, select the purchase you’re looking for, and you’ll find the receipt available there. If you need help locating it, feel free to ask!
You can return an item by following these steps:
Go to your Orders page and select the item you want to return.
Click “Return” or “Return/Replace Items.”
Choose a return reason and select your preferred return method (drop-off, pickup, or shipping label).
Print the return label if needed, and prepare the item in its original packaging.
Send it back using the selected return method.
If you need assistance at any point, just let me know—I’m here to help!
Yes, we often restock items that are marked as “out of stock.”
Restock times can vary, so we recommend checking back regularly. In many cases, you can also sign up for in-stock notifications on the product page to be alerted as soon as the item becomes available again.
If you’d like, I can help you draft a version tailored to a specific store or product.
You can ship your order to any valid shipping address supported by our delivery service, including home addresses, work addresses, and other eligible locations.
When you check out, simply enter the address where you’d like your order delivered. If an address isn’t eligible, the system will let you know so you can choose another location.
If you want, I can tailor this message to a specific store or policy.
