This Returns and Refunds Policy explains how to return items purchased from Lost Morals and when refunds may apply.
Eligibility
Items must usually be unused, in original condition, and returned within the timeframe shared with your order confirmation or support team. Custom or final-sale items may not be eligible.
How to start a return
Contact us with your order number and reason for return. We’ll confirm eligibility and share return instructions.
Refunds
Approved refunds are issued to the original payment method after the returned item is received and inspected. Shipping fees are generally non-refundable unless we made an error.
Damaged or incorrect items
If your order arrives damaged or incorrect, contact us promptly with photos so we can resolve it quickly.